FAQ
What are AmiaXO™ press on nails?
AmiaXO™ nails are trendy press on nails that give you an instant glam within minutes. They are super easy to apply, reusable, long lasting and durable.
Are they reusable?
Yes our nails are reusable if applied on correctly and removed with proper care.
What’s included in your prep kit?
Each set comes with 24 or 30 nails in total and a prep kit. The prep kit contains a mini file, manicure stick, nail glue and glue tabs. That’s everything you need for the perfect diy manicure at home.
How do I apply AmiaXO™ nails?
Step1: Gently push the edges of the nails with the Manicure Stick to remove excess cuticle. Then use a Prep pad to remove moisture and oil from the surface of the nails.
Step2: Choose the right nail size.
Step3: Place the adhesive to the inside of the nail piece, remove the protective film.
Step4: Fit the nail piece and press for 15 seconds (Do not contact with water in 2 hours after finishing).
Step5: File the nail if necessary.
Refer to our ‘Application Video’ on our home page.
How to re-apply AmiaXO™ nails
As per the normal application process, place glue onto the back of your AmiaXO™ nail and a dot directly on your natural nail and hold in place for 15-20 seconds.
How to remove AmiaXO™ nails
1. First, apply rubbing alcohol or an alcohol-based hand sanitizer around the edges of the extensions and wait 30 seconds. This helps loosen the adhesive tabs.
2. Next, gently rock the extensions from side to side to lift them off your nail beds. You can apply more rubbing alcohol throughout the process until the press-ons come off.
3. Once they're off, give the backs of the press-on nails a quick wipe down with rubbing alcohol to make sure you fully remove any remnants of the adhesive. This will keep them in good condition so you can reuse them.
SHIPPING FAQ
Do you ship worldwide?
No we currently only ship within New Zealand, however we aim to ship Internationally in the near future.
Is shipping included with our AmiaXO™ Nails?
Shipping is free for all orders over $80 NZD within New Zealand. See our shipping page for all shipping charges.
Do I need to be home for delivery?
No this is not necessary. Orders are sent without signature required and you will be supplied a tracking number, so you can keep track of your package. It is your responsibility to ensure that you have supplied us with the correct shipping address.
My Nails haven’t arrived
If your nails were in stock when the order was placed, these would have been dispatched within our normal processing times which are on our shipping page. Once orders have been dispatched at our end your order is in the hands of the courier companies. We give approximate guide times for delivery within NZ. If you haven’t received your order after these times them please contact us at info@amiaxo.com and include your order details along with your parcel tracking number. AmiaXO™ is not responsible or obligated to replace or refund any orders where we have been supplied an incorrect shipping address. If the package has been marked as ‘Delivered’ then please check to ensure you have supplied us the correct address for shipping.
Can I track my order?
Yes! Once orders have been processed, you will receive an email with tracking details, so you can keep an eye on it.
Overseas Shipping charges
AmiaXO™ is not responsible or liable for any customs duties or taxes on overseas orders. Please check your own country requirements regarding this. Your local customs office will be able to assist you with any further information regarding this.
Incorrect Address
Please ensure you double check your address before confirming your order. If a package is returned to us because the address supplied to us was incorrect, you will be required to pay for a second shipping fee to have it resent to the correct address. Please see our shipping page for more information.